Jobs2019-08-05T11:31:27-06:00

Open Positions at Lightning Systems

Interested in joining our team of leading-edge professionals based in Northern Colorado that’s at the forefront of the clean air and energy efficiency movement?

Email us jobs@lightningsystems.com

Please no phone calls or walk-ins.

IT & Helpdesk Specialist

Lightning Systems designs and manufacturers zero emission all-electric powertrains for commercial vehicles.

This position is for an IT & Helpdesk Specialist, responsible for providing a high level of support to Lightning Systems employees. A qualified person in this position acts as a key member of the IT team to support company hardware, software, and infrastructure in order to maintain uptime for computers and networks along with other responsibilities within the company.

 About the position:

Reporting to the CFO, you will be responsible for the following:

  • Setup and configure PCs for new and existing employees
  • Support employees with computer, phone and network issues
  • Document processes and Procedures
  • Update software and services
  • Ensure successful completion or work in a timely manner

Skills/Experience/Knowledge required:

Mandatory:

  • Associates degree in computer science, Information technology information systems or computer technologies
  • 2 yrs experience in PC configuration, setup and management
  • Experience with Windows PCs and operating systems
  • Experience with Microsoft office suites and tools
  • Understanding of TCP/IP , switching and networking

Desired experience in the following:

  • MySQL, PHP, IIS, Apache, Cscript, python, and Java
  • Linux administration
  • Powershell and GPO
  • Data management systems (Tibco/Spotfire, Windchill, Spiceworks)
  • Windows advanced servers and Hyper-V

Compensation

Depends on experience

 


 

Field Service Technician

Lightning Systems designs and manufacturers zero emission all-electric powertrains for commercial vehicles.

This position is for a Field Service Technician, responsible for providing a high level of on-site and remote support to Lightning Systems customers and service providers. A qualified person in this position acts as a mobile field service technician to resolve technical (mechanical, hydraulic, and electronic) issues in a timely fashion in order to maintain a high level of customer satisfaction. This position is multi-functional, serving as a technical resource to help customer and service provider technicians identify, troubleshoot, and resolve in-field issues along with a number of other responsibilities within the company

Primary Responsibilities:

  • Serve as a customer-facing technical member of the Customer Operations team.
  • Install, commission, troubleshoot, repair, and maintain existing and future fielded Lightning Systems products (local and remote).
  • Interface and communicate with engineers, other staff, and customers to provide effective end-user support to resolve issues.
  • Serve as a professional representative of Lightning Systems with timely and courteous responses to customer service calls.
  • Develop and maintain service information and history using the company’s service database and other software tools.
  • Consult with engineering teams to troubleshoot and resolve unusual in-field issues or problems.
  • Develop documentation, processes, and procedures related to Lightning Systems’ best practices; develop thorough knowledge of these documents and processes and instruct others in their application.
  • Read and evaluate installation and service material (engineering drawings, schematics, diagrams, etc.), make appropriate updates and revisions as necessary.
  • Provide serviceability input during design reviews (prevent serviceability problems before they arise).
  • Advise staff regarding in-field product performance, customer satisfaction, and areas of potential product improvement.
  • Provide on-site training and periodic audits of Lightning Systems authorized conversion and service providers.
  • Provide on-site training for Lightning Systems customers (driver and technician training).
  • Assist with testing, repair, and production duties at HQ technical facility.

 

Required Proficiencies:

  • Certificate of Completion from accredited automotive technical school
  • Excellent Customer Service oriented skills and attitude
  • Comprehensive knowledge of shop and automotive tools
  • Excellent mechanical and electrical aptitude
  • Good interpersonal communication skills, ability to effectively communicate in-person, over the phone, and in written formats
  • Proactive, self-motivated, and independent worker; ability to work alone or as part of a team (both LS and non-LS personnel)
  • Valid driver’s license with clean driving record
  • Ability to read drawings, prints, schematics, and diagrams
  • Strong troubleshooting ability and outside of the box thinking
  • Must be proficient with computers (MS Office suite, basic networking, service tracking software)
  • Ability to travel (may exceed 25% of time, travel can be irregular and immediate)
  • Extended work shifts, may exceed 12 hours at times
  • Excellent problem solving and creative thinking
  • Highly organized and documented
  • Proven service experience / history


Desired
Proficiencies:

  • Electric vehicle maintenance and repair experience
  • Medium and Heavy Duty truck experience
  • Automotive diagnostics (CAN, OBDII) and repair experience
  • Vehicle programming experience (tuning and optimization with software)
  • Automotive wiring experience
  • Commercial Driver’s License (CDL)

 

Salary Range
Depends on Experience

 

Send resume and cover letter to jobs@LightningHybrids.com with “Service Technician” in the subject line.